Terms of service

 

TERMS OF SERVICE

OVERVIEW

Welcome to Klyra. Throughout these Terms of Service, the terms "Klyra," "we," "our," and "us" refer to Klyra and its operations. We provide this website, online store, and all associated content, products, services, tools, and features (collectively, the "Services") to offer customers a seamless shopping experience. Our store is hosted and powered by Shopify, which supplies the technology that enables us to deliver the Services.

These Terms of Service ("Terms"), together with any policies referenced within them, explain the conditions that govern your access to and use of our Services, including your rights and obligations.

Please review these Terms carefully before using our Services. They contain important information regarding your legal rights, limitations of liability, and warranty disclaimers.

By accessing, browsing, interacting with, or using our Services, you agree to comply with these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you must not access or use our Services.


SECTION 1 – ACCOUNT ACCESS AND ELIGIBILITY

By using our Services, you confirm that you have reached the age of majority in your state or province of residence. If you permit a minor dependent to use the Services on devices that you own or control, you consent to such use and accept responsibility for their activities.

To access certain features of our Services, including making purchases, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, current, complete, and that you are authorized to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may not be sold, transferred, assigned, or licensed to another person.


SECTION 2 – PRODUCTS AND SERVICES

We strive to display our products and services as accurately as possible in our online store. However, the actual appearance of products, including colors and visual details, may vary depending on your device, display settings, and screen configuration.

We do not guarantee that products or services purchased through our store will exactly match the images displayed online or meet your specific expectations.

Product descriptions, specifications, and availability may be updated or modified at any time without prior notice. We reserve the right to discontinue products whenever we choose and may limit quantities offered to any individual, region, or jurisdiction at our sole discretion.


SECTION 3 – ORDERS AND PURCHASES

Submitting an order constitutes an offer to purchase a product or service. We reserve the right to accept or reject any order at our sole discretion.

An order is not considered accepted until we have confirmed it and successfully processed payment. Please review your order carefully before placing it, as cancellation requests may not be accommodated after acceptance.

If we reject, modify, or cancel an order, we may attempt to notify you using the email address, billing information, or phone number provided during checkout.

All returns and exchanges are governed exclusively by our Refund Policy [LINK].

By placing an order, you confirm that the products purchased are intended for personal or household use and not for resale, export, or commercial purposes.


SECTION 4 – PRICING AND PAYMENT

Product prices, promotional offers, and discounts may be modified at any time without notice. The applicable price for a product will be the price displayed at the time your order is placed and will be reflected in your order confirmation.

Unless expressly stated otherwise, listed prices do not include applicable taxes, shipping fees, handling charges, customs duties, or import fees.

Prices available through our online store may differ from those offered in physical retail locations or by third-party sellers. From time to time, we may run promotions that are subject to separate terms and conditions. If a conflict exists between promotional terms and these Terms, the promotional terms will prevail.

You agree to provide accurate and complete payment, account, and purchase information for all transactions. You also agree to promptly update any information necessary to ensure successful processing of orders and communications.

By submitting payment information, you represent and warrant that:

  1. The payment details you provide are accurate and complete.

  2. You are authorized to use the selected payment method.

  3. Your payment provider will honor the charges incurred.

  4. You will pay all applicable amounts, including product costs, shipping fees, and taxes.


SECTION 5 – SHIPPING AND DELIVERY

Delivery dates provided by us are estimates only and are not guaranteed.

We are not responsible for shipping delays caused by carriers, customs authorities, weather conditions, supply chain disruptions, or other circumstances beyond our reasonable control.

Ownership and risk of loss for purchased products transfer to you once the products have been delivered to the shipping carrier.